Hotel Selection
The hotel selection depends on the category of hotel that you choose. Once you choose the hotel class of preference, we will specify to you which hotels are available for the dates of your trip. Hotels are categorized in the following classes: Luxury, First Class and Moderate. All the hotels we work with have been carefully chosen by us after close inspection.
Restaurants
The chosen restaurant for each included meal will be specified by your guide at the time. Distances between the hotel and restaurants will be within walking distance, thus cab fare is not included.
Public Speedboats
We recommend that you take a seasickness pill before each ride between islands if you are prone to seasickness. It is also recommended that you carry small plastic bags with you in case of seasickness. The speedboats are not completely covered so please make sure that valuable objects and electronics are stored in a plastic bag. The guide will not go with you on the speedboats but a new guide will greet you on the other side. There are no services onboard as the speedboat space is limited and the journey is relatively short. A water taxi ride is sometimes required (depending on the tide) from the dock to the speedboat; the cost is 1 USD per person and per ride. Please, make sure you bring cash in small denominations in case this expense is needed. This is a Public service out of our control.
NAVIGABLE TOURS:
Navigable tours taking place either from Santa Cruz Island (Santa Fe, Bartolomé, North Seymour and Plazas), Isabela Island (Cabo Rosa – Los Tuneles) or San Cristóbal Island (Española, Kicker Rock) do not always include a hotel pick-up service. Sometimes these require you to meet with the guide on the dock. The day before the tour, the guide or the person in charge of the navigable day tour will inform you of the exact timing, and if there will be either a hotel pick-up or a meeting point at the dock.
Guides
We work with local and independent guides certified by the Galapagos National Park. We organize excursions with local naturalist guides for each island (and sometimes for each activity). The guides will accompany you throughout all excursions, give explanations of the islands (flora and fauna) and coordinate the activities each day. The guides’ responsibility with your group will begin and end with each daily excursion, the guide will not go with you on the speedboats between islands either. Other necessary communication with our guest will be handled by Erika Jaramillo our Customer Service Manager.